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Your Data on mnwbd, Explained Simply

This page sets out what we collect when you open an account, log in from your phone, or move money through bKash, Nagad or Rocket, and it says plainly what we leave alone.

Account recordsPayment referencesCookie choicesCorrection requests
mnwbd Your Data on mnwbd, Explained Simply
REACHING OUR DESK

How to Reach Us About Your Data

A question about your own data should not need a phone tree. Send one message from the mobile number linked to your account and our Bangladesh support desk can pull the right record straight away, without asking you to explain yourself twice. If you want a copy of what we hold, or something corrected, say it in the first line. Attach nothing sensitive: no PINs, no wallet screenshots showing balances. We reply on the same channel you wrote from, so keep that number or inbox open.

In-app message Tap the help icon on your account screen and write your request. The message carries your account number automatically, so we can locate your record without extra questions. Keep PINs out of the text.
Email from your registered address Write from the email tied to your account so we can confirm ownership before the file is opened. Plain wording is fine: tell us what you need copied, corrected or closed.
Wallet reference check If your question is about a bKash, Nagad or Rocket transfer, include the transaction ID from your wallet app. We match it against our ledger and reply with what we hold on that payment.
HOW WE HANDLE DATA

Account Security and Data Requests

Cookies on this site do a narrow job. A session cookie keeps you logged in while you move between the lobby and your account wallet page. A preference cookie remembers the layout and language you picked. Neither one follows you to other websites. On the device side, your login code is the lock: a new handset has to pass a fresh one-time code before anything opens. Retention follows the same thinking, with each record kept only while it can still do its job.

Cookies you can clear

Session and preference cookies are the only two we set for the lobby. Clear them from your browser settings whenever you like; you will simply log in again on that phone and pick your language once more.

Login codes and devices

Every sign-in from a new phone needs the one-time code sent to your registered number. We log the device and browser behind each code, so an unusual login can be flagged and confirmed with you.

Retention with a reason

Account records stay while your account is open. Payment references are kept while a wallet dispute could still be raised, then removed. Ask us to close your account and we will say what remains and why.

Changes to this policy

When we change how data is handled, the date on this page moves and the affected clause is rewritten in plain words. Anything material reaches you through your account messages before it takes effect.

Questions You Send Us Most

These are the privacy questions our support desk answers most often, written back in the same words we use on the reply. Read the one that matches your situation, then message us from your registered number or email if your case is different. We keep answers short on purpose, and we will always tell you which record we are looking at when we reply.

Your mobile number, name, country, device and browser logs, and the references from any bKash, Nagad or Rocket transfer you made. We do not store wallet PINs or your wallet balance at any point.

No. Sharing is limited to the providers that keep the service running, meaning payment rails, hosting and login-code delivery, plus a lawful request from a competent authority in your region.

Message our support desk from your registered number or email and ask for a copy. We confirm the account belongs to you first, then send what we hold on file back through the same channel.

Yes. Request closure through the help icon on your account screen. We close it, keep only what a payment dispute or local law requires, and confirm in writing which records were removed.

Only the support staff handling your case and the payment rail itself. The reference is matched against our ledger; it is not published, not shared with advertisers, and never shown to another account holder.

Yes. Using this service depends on your local law and eligible regions. If it is not permitted where you are, we cannot open or keep an account, whichever phone or wallet you use.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.